BURT Technologies, Inc. 190 Raven Hills Rd   Colorado Springs, Colorado, 80919    

Burt Technologies Support


Urgent Support

Please follow the procedures below when requesting emergent after-hours support.

  1. Call the Burt Mountain Response Center at 303.670.7731 and record your name, phone number, and a brief message.

Requesting Support

Please follow the procedures below when requesting support.

  1. Email the Burt Response Center
  2. Call the Burt Mountain Response Center at 303.670.7731
  3. We do not provide non-emergent after-hours support.

We observe holiday routine on the following Holidays. On these dates, please follow after-hours support protocol.

  • New Year's Day
  • Founders' Day (observed on the Friday before Martin Luther King Day)
  • Martin Luther King Day
  • Presidents' Day
  • Memorial Day
  • Independence Day
  • Juneteenth
  • Labor Day
  • Veteran's Day
  • Thanksgiving
  • Christmas

Burt Remote Support

Live representatives are online and standing by to assist you.

 

Upon entering the session ID provided by your Burt representative and clicking the Connect button, enter your name and then click the Join Session button on the following window.  You will then be prompted to download and run the application.